Direct Debit
Paying by Direct Debit is the easiest way to pay; you can call 0191 2787749 to set up over the telephone or download a form.
You can choose what date your Direct Debit payment is made, so you can ask for money to leave your account just after you receive your wages or benefits. Payment by Direct Debit helps us keep costs under control, making savings which will ultimately be passed on to you.

Welcome to your Online Account

First-time users

If you are a person or a business paying rent on a house or garage, or you hold a lease on a YHN property, you can now view a full statement of your account online.

Your account details are held securely, so to access them you will need to register for an online account.

Registered users

To log in to your online account, please enter your email address and password. If you have forgotten your password, you can request a temporary password.

Entry into this system is only granted to registered users. Accessing or attempting to gain access to this system by unauthorised users is prohibited and is an offence under the United Kingdom 1990 Computer Misuse Act.